Patti P. Phillips Archives

Jack J. Phillips

Jack J. Phillips, Ph.D., is an expert on accountability, measurement, evaluation and analytics and is chairman of ROI Institute. Former HR executive and bank president, Phillips provides consulting services for Fortune 500 companies and major global organizations. He has authored and edited more than 100 books and conducts workshops and presents at conferences throughout the world.

Patti P. Phillips

Patti P. Phillips, Ph.D., CPLP, is the CEO of ROI Institute. A former electric utility executive, Phillips provides consulting services to Fortune 500 companies and facilitates workshops for major conferences throughout the world. Patti is author, co-author, or editor of more than 75 books and dozens of articles focused on measurement, evaluation, accountability and ROI.

Managing talent retention

This article tackles managing retention from an accountability perspective using a proven process to address critical challenges.

Talent Acquisition
Performance management in tough times

Take a fresh look at your performance management system as you manage remote employees.

Performance Management | Talent Management
Start where you want to finish

When it comes to aligning soft skills with business measures, start with the “why.”

Assessment and Measurement | Talent Management
Making remote working a win-win proposition: the experiment and its aftermath

For many employees, the shift to full-time remote work as a result of COVID-19 was chaotic, confusing and disorganized, as there was little preparation for the transition. But what is the case for remote work post-pandemic?

Talent Management