Choose Your Own Soft Skills Training Adventure: the Culture, Technology, and ROI of Empathy

Experts suggest that poor listening skills, which often manifest as a lack of empathy, are at the core of most workplace conflicts and contribute to leadership failures. While many assume that emotional intelligence is an inherent skill and can’t be taught, new virtual reality technology is helping to increase the efficacy of interpersonal skills training efforts.

In this session, you will learn how VR is a scalable training solution for empathy and social effectiveness, especially when combined with artificial intelligence. You’ll learn about key principles of learning science that have informed the design of virtual reality training platforms like Mursion. You’ll have a chance to “choose your own adventure” and see a simulation come to life, grasp the principles of scenario design, or dive deep into the ROI of soft skills training! Get the most out of an hour and bring something back to share with your organization.