Much like a chain is only as strong as its weakest link, organizations that rely too heavily upon individual power users without a place for a central repository of best practices and all of that institutional knowledge may actually be setting themselves up for failure in the long run.
And now more than ever, as we see the effects of “the Great Resignation” on the traditional workforce, CLOs need to find ways to attract and retain employees with scalable paths to success, all while creating a safety net for retaining best practices in the face of organizational change in parallel.
In this webcast, Tim Ottolin, Digital Adoption Expert and Director of Brand Marketing at Whatfix, shares key considerations and actionable steps for “Making Institutional Knowledge Individually Accessible” at your organization.