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Avaya: Outsourcing for Business Results
When Avaya—a global leader in business communications software, systems and services—prepared to embark on an aggressive schedule of new product launches, a key success factor was making training programs immediately […]
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Breaking Through to High Performance: Unleashing the Power of Learning BPO
Organizations increasingly seek trusted collaborators to help them achieve high performance through their learning function. The greatest opportunities, especially for businesses, will come from total enterprise learning outsourcing strategies that […]
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A.G. Edwards: Learning & IT Transformation
When A.G. Edwards & Sons Inc. began a period of IT transformation—developing the new technological capabilities required for the company to grow and prosper in the coming years—the company realized […]
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Business Process Outsourcing: Pros & Cons
Recent statistics forecast that the learning outsourcing market will grow to $20 billion over the next few years, but what does that mean for training and development? The pros and cons must be considered before taking the leap.
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The CLO’s Role: What’s Next?
Once your run in the CLO position is complete, what’s next for your career? It’s a question mostly whispered over lunches, at conferences or on private phone calls, but it’s […]
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Critical Characteristics for CLO Success
The CLO’s role in the company is still fluctuating, but best practices are emerging. To earn a seat at the executive table, learning leaders must take a proactive stance and shape their own futures.
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